Plans and pricing
Dispatch, impounds, private property and the driver app in one place. No charge per user, no limit on calls.
14 days free. Cancel before then and you are not charged.
Start Professional free
Free for 14 days. Cancel before then and you are not charged.
What's in each plan
| Feature | Essentials | Professional | Unlimited |
|---|---|---|---|
| Dispatching | |||
| Call intake, statuses and priorities | Included in Essentials | Included in Professional | Included in Unlimited |
| Call reasons and cancel reasons you define | Included in Essentials | Included in Professional | Included in Unlimited |
| Driver assignment, accept and reject | Included in Essentials | Included in Professional | Included in Unlimited |
| The driver app, iOS and Android | Included in Essentials | Included in Professional | Included in Unlimited |
| Photo capture with blur detection | Included in Essentials | Included in Professional | Included in Unlimited |
| Uploads that survive a dead signal | Included in Essentials | Included in Professional | Included in Unlimited |
| Plate and VIN lookup, VIN scanning | Included in Essentials | Included in Professional | Included in Unlimited |
| Call list, searchable and filtered | Included in Essentials | Included in Professional | Included in Unlimited |
| Multi-vehicle calls | Included in Essentials | Included in Professional | Included in Unlimited |
| Driver board — a column per truck on duty | Not in Essentials | Included in Professional | Included in Unlimited |
| Job chat between dispatch and the driver | Not in Essentials | Included in Professional | Included in Unlimited |
| Scheduled calls and reminders | Not in Essentials | Included in Professional | Included in Unlimited |
| Custom and required fields, required photos | Not in Essentials | Included in Professional | Included in Unlimited |
| Inbound dispatch email, parsed into calls | Not in Essentials | Included in Professional | Included in Unlimited |
| Requests from your website and the app | Not in Essentials | Included in Professional | Included in Unlimited |
| Per-driver permissions | Not in Essentials | Not in Professional | Included in Unlimited |
| Staff notifications, per event | Not in Essentials | Not in Professional | Included in Unlimited |
| Mapping | |||
| Live driver locations | Included in Essentials | Included in Professional | Included in Unlimited |
| Address lookup, drive time and ETA | Included in Essentials | Included in Professional | Included in Unlimited |
| Mileage measured and priced automatically — unloaded, loaded and deadhead | Included in Essentials | Included in Professional | Included in Unlimited |
| Route optimization | Not in Essentials | Not in Professional | Included in Unlimited |
| Statuses that set themselves: on scene, towing, arrived | Not in Essentials | Not in Professional | Included in Unlimited |
| Impounds | |||
| Impound list and vehicle detail | Included in Essentials | Included in Professional | Included in Unlimited |
| Storage with grace periods and caps | Included in Essentials | Included in Professional | Included in Unlimited |
| Tow authorization forms | Included in Essentials | Included in Professional | Included in Unlimited |
| Lien and notice letters with deadline tracking | Included in Essentials | Included in Professional | Included in Unlimited |
| DMV sale packets | Included in Essentials | Included in Professional | Included in Unlimited |
| Newspaper notices | Included in Essentials | Included in Professional | Included in Unlimited |
| Key custody | Included in Essentials | Included in Professional | Included in Unlimited |
| Online release requests | Included in Essentials | Included in Professional | Included in Unlimited |
| Quick release from the phone | Included in Essentials | Included in Professional | Included in Unlimited |
| Public impound lookup for owners | Included in Essentials | Included in Professional | Included in Unlimited |
| More than one lot | Not in Essentials | Included in Professional | Included in Unlimited |
| QR inventory scans and discrepancy reporting | Included in Essentials | Included in Professional | Included in Unlimited |
| Auction pipeline and unclaimed tracking | Not in Essentials | Included in Professional | Included in Unlimited |
| Money | |||
| Services and pricing by vehicle class | Included in Essentials | Included in Professional | Included in Unlimited |
| Printable rate sheet | Included in Essentials | Included in Professional | Included in Unlimited |
| Charges per call, edited on the phone | Included in Essentials | Included in Professional | Included in Unlimited |
| Invoices and receipts | Included in Essentials | Included in Professional | Included in Unlimited |
| Square payments and the truck card reader | Included in Essentials | Included in Professional | Included in Unlimited |
| Card authorization on scene | Included in Essentials | Included in Professional | Included in Unlimited |
| Payments and refunds from the phone | Included in Essentials | Included in Professional | Included in Unlimited |
| Daily close-out and cash collected | Included in Essentials | Included in Professional | Included in Unlimited |
| Driver commissions and earnings | Included in Essentials | Included in Professional | Included in Unlimited |
| Account rates and dispatch invoices | Not in Essentials | Included in Professional | Included in Unlimited |
| AR aging, unbilled and unpaid calls | Not in Essentials | Included in Professional | Included in Unlimited |
| Profit and loss, account profitability | Not in Essentials | Not in Professional | Included in Unlimited |
| Private property | |||
| Stickering and tow notices | Not in Essentials | Included in Professional | Included in Unlimited |
| Property records, rules and signage | Not in Essentials | Included in Professional | Included in Unlimited |
| Property manager portal | Not in Essentials | Included in Professional | Included in Unlimited |
| Permits and guest passes | Not in Essentials | Included in Professional | Included in Unlimited |
| Resident app and portal | Not in Essentials | Included in Professional | Included in Unlimited |
| Property audits | Not in Essentials | Included in Professional | Included in Unlimited |
| Property map — fire lanes, handicap, reserved, visitor | Not in Essentials | Included in Professional | Included in Unlimited |
| People | |||
| Panic button and missed check-in alarm | Included in Essentials | Included in Professional | Included in Unlimited |
| Nearest-driver alerts, with distance and drive time | Included in Essentials | Included in Professional | Included in Unlimited |
| Emergency contact texts and escalation | Included in Essentials | Included in Professional | Included in Unlimited |
| Audio recording from the scene | Included in Essentials | Included in Professional | Included in Unlimited |
| Time clock with GPS clock-in | Not in Essentials | Included in Professional | Included in Unlimited |
| Shift schedule and time off | Not in Essentials | Included in Professional | Included in Unlimited |
| Pay periods and payroll history at the rate it was paid | Not in Essentials | Not in Professional | Included in Unlimited |
| Attendance points and driver scorecards | Not in Essentials | Not in Professional | Included in Unlimited |
| Trucks | |||
| Truck records and driver assignments | Included in Essentials | Included in Professional | Included in Unlimited |
| Truck check-in and check-out | Included in Essentials | Included in Professional | Included in Unlimited |
| Inspections and maintenance | Not in Essentials | Not in Professional | Included in Unlimited |
| Truck expenses, cost per mile, P&L | Not in Essentials | Not in Professional | Included in Unlimited |
| Customers | |||
| Damage waivers signed on scene | Included in Essentials | Included in Professional | Included in Unlimited |
| Call photos shared by link | Included in Essentials | Included in Professional | Included in Unlimited |
| Customer tracking link | Not in Essentials | Included in Professional | Included in Unlimited |
| Two-way texting and status updates | Not in Essentials | Included in Professional | Included in Unlimited |
| Document templates and mail merge | Not in Essentials | Not in Professional | Included in Unlimited |
| Contracts and agreements, signed online | Not in Essentials | Not in Professional | Included in Unlimited |
| Customer survey and callback queue | Not in Essentials | Not in Professional | Included in Unlimited |
| Review requests | Not in Essentials | Not in Professional | Included in Unlimited |
| Send from your own email account | Not in Essentials | Not in Professional | Included in Unlimited |
| GoTo phone integration | Not in Essentials | Not in Professional | Included in Unlimited |
| Admin | |||
| Core reports | Included in Essentials | Included in Professional | Included in Unlimited |
| Impound, property and account reports | Not in Essentials | Included in Professional | Included in Unlimited |
| All 113 reports | Not in Essentials | Not in Professional | Included in Unlimited |
| Access review, activity trail, impersonation log | Not in Essentials | Not in Professional | Included in Unlimited |
Sold separately, on any plan
Plate reading
Per truck. Reads every plate as you drive the lot and tells you which cars are a problem before anyone gets out.
Lending
Repossessions, buy-here-pay-here and the marketplace storefront. A different business, priced like one.
More companies
For an owner running more than one company off one login.
Texts, owner lookups and certified mail are passed through at cost. The ordinance coalition is free to every towing company, customer or not.
Questions people ask
How many people can I put in it?
Everyone. There are no user limits and no per-login charges on any plan — your whole office, every driver, every property manager and every resident. The product only works when the people doing the work are in it, so it would be a strange thing to charge for.
Is there a limit on calls?
No. Run as many as you run.
What happens when the trial ends?
You pick a plan. Nothing is deleted if you don't — your records stay yours, and you can export them.
Can I change plans later?
Any time, in Settings. Moving up takes effect immediately.