Terms and Conditions
Last updated: July 2026
These terms cover text message (SMS) communications sent by a towing or recovery company using TowMarshall to a customer who has requested service.
Program Description
By providing your mobile phone number when requesting towing or roadside assistance, you may receive text messages related to your service, including job status updates, a link to view your driver's live location, disclaimer or consent forms related to the tow, and a post-service request to leave a review.
Message Frequency & Cost
Message frequency varies depending on the service requested. Message and data rates may apply based on your mobile carrier plan.
Opt-In & Opt-Out
Consent to receive text messages is not required to purchase any service. You may opt out of text messages at any time by replying STOPto any message you receive; you will get one final message confirming you've been unsubscribed. Reply START or YES to resume messages. Reply HELP at any time for assistance.
Supported Carriers
Carriers are not liable for delayed or undelivered messages. This program is supported on major US carriers; coverage and reliability may vary by carrier and device.
Privacy
See our Privacy Policy for details on how your information is collected and used.
Contact
Questions can be directed to the towing company you contacted for service, or to TowMarshall support at support@towmarshall.com.